Terms of service
OVERVIEW
Welcome to Glossy Paints! The terms “we”, “us” and “our” refer to Glossy Paints. Glossy Paints operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Glossy Paints is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they appear on your screen due to device type and settings.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of any products offered to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Glossy Paints reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Glossy Paints confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting, as Glossy Paints may be unable to accommodate cancellation requests after an order is accepted.
In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e-mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.
Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in other online or third-party stores.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay all charges incurred by you at the posted prices, including taxes, shipping, and handling charges.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control. Once we transfer products to the carrier, title and risk of loss pass to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content within our Services—including trademarks, logos, text, images, graphics, videos, and designs—is owned by Glossy Paints, its affiliates, or licencors and protected by intellectual property laws.
You may use the Services only for personal, non-commercial purposes. Any unauthorized use, reproduction, or distribution is prohibited.
SECTION 7 - OPTIONAL TOOLS
You may be provided access to tools offered by third parties, which we neither monitor nor control. These tools are provided “as is” and “as available” without warranties or representations.
Your use of third-party tools or services is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for their content, accuracy, or any damages arising from your use of them. Please review third-party terms and privacy policies before engaging in any transaction.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Glossy Paints is powered by Shopify, which enables us to provide the Services. However, any purchases you make are directly with Glossy Paints.
By using our Services, you acknowledge that Shopify is not responsible for any transactions, damages, or claims arising from purchases made with Glossy Paints.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy and Shopify’s Privacy Policy.
Information submitted through our Services may be processed and stored by Shopify and third parties in other countries. Please review our privacy policies for more details.
SECTION 11 - FEEDBACK
If you submit any feedback, you grant Glossy Paints a perpetual, royalty-free license to use and display it for any purpose.
You represent that you own or have rights to your feedback and that it does not violate any third-party rights.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct any errors or inaccuracies and to update or cancel orders if any information on the Services is inaccurate at any time without notice.
SECTION 13 - PROHIBITED USES
You agree not to use the Services for any unlawful purpose or in violation of these Terms. Unauthorized use, including transmitting viruses, scraping data, or impersonation, may result in termination of your account.
SECTION 14 - TERMINATION
We may terminate your access to the Services at any time without notice if we determine you have violated these Terms.
Sections such as Intellectual Property, Feedback, Limitation of Liability, Indemnification, and Governing Law will survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
Except as expressly stated by Glossy Paints, all products and services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind.
We do not guarantee that your use of the Services will be uninterrupted, secure, or error-free.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Glossy Paints and its affiliates will not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Glossy Paints, Shopify, and their affiliates from any losses, claims, or damages arising out of your use of the Services or violation of these Terms.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remainder shall continue in effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision does not constitute a waiver. These Terms constitute the entire agreement between you and Glossy Paints regarding your use of the Services.
SECTION 20 - ASSIGNMENT
You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights without notice.
SECTION 21 - GOVERNING LAW
These Terms of Service and any disputes arising from them shall be governed by and construed in accordance with the laws and courts of the jurisdiction where Glossy Paints is headquartered — New Delhi, India. You consent to venue and personal jurisdiction in such courts.
SECTION 22 - HEADINGS
Headings are included for convenience only and do not affect interpretation.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms at any time. Material changes will be communicated as required by law. Continued use of our Services constitutes acceptance of the revised Terms.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
📧 esales@glossypaints.com
For consumer-related queries, contact:
📧 consumer@glossypaints.com
📞 +91-11-41321001
Business Address: 6494, 6482, 6483 Fatehpuri, Chandni-Chowk Delhi - 110006
ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 CERTIFIED COMPANY